Clicks Health
Clicks Health provides AI agents that automate healthcare revenue cycle workflows—including prior authorization, referral intake, eligibility verification, and denial management—by working directly inside the EHRs, payer portals, and desktop systems healthcare teams already use. The agents follow documented workflows, gather required patient and clinical information, complete payer-specific submissions, and route exceptions to human staff for review. Clicks operates across Epic, athenahealth, ModMed, NextGen Healthcare, and eClinicalWorks without custom integrations, using API, MCP, or direct UI operation.
- AI Agents
- Healthcare Technology
- Artificial Intelligence
- Software Only
Funding
Founders
Founder details are not available yet.
Product
Problem
Healthcare revenue cycle teams spend hours re-entering the same patient, claim, and authorization data across disconnected payer portals, EHRs, and desktop systems. Payer rules and requirements change from plan to plan, and routine tasks like prior authorization, claim submission, and denial follow-up consume staff time while delaying care and losing revenue.
Solution
Clicks provides AI agents that automate revenue cycle workflows by working directly inside the systems healthcare teams already use, including EHRs, payer portals, PDFs, and desktop apps. The agents follow documented workflows, gather required patient and clinical information, complete payer-specific submissions, and track cases to decisions. Exceptions are routed to human staff for review or approval, while clinical judgment, peer-to-peer reviews, and patient interactions remain with qualified personnel. Clicks operates across Epic, athenahealth, ModMed, NextGen Healthcare, and eClinicalWorks without custom integrations, using API, MCP, or direct UI operation.
Target Audience
Primary customers are healthcare provider groups, particularly orthopedic and spine practices with high workers' compensation and personal injury volume, as well as pain management, physical therapy, and occupational medicine groups. Revenue cycle teams and referral coordinators use Clicks to reduce manual administrative work.
Features
- AI agents that perform prior authorization, eligibility verification, claim submission, denial management, payment posting, and form filling end-to-end
- Works across EHRs, payer portals, eFax, email, and desktop applications without custom integrations
- Automates referral intake by reading faxed and portal referrals, verifying workers' compensation and PIP claims with carriers, and writing clean patient records into the EHR
- Routes exceptions to human staff with specific reasons, such as missing documentation or claim-referral mismatches
- Handles payer-specific forms like the New Jersey APTP, inferring six fields while reading all other data directly from the EHR
- Operates voice agents for payer calls but does not contact patients about bills or denials
- Enterprise-grade security with SOC 2 Type 2, HIPAA compliance, end-to-end encryption, and complete audit trails