The startup offers a logistics management platform that automates order manifestation, shipment tracking, and delivery processes for e-commerce companies. By connecting logistics service providers with warehouse operators, the platform enhances supply chain efficiency and reduces operational costs.
Funding
$7M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
E-commerce companies face challenges in managing complex logistics operations, including integrating with multiple carriers, automating shipping processes, and providing real-time visibility to customers. Inefficient logistics lead to increased operational costs, delivery delays, and reduced customer satisfaction.
Solution
ClickPost offers a logistics management platform that streamlines and automates shipping processes for e-commerce businesses. The platform integrates with over 500 carriers, enabling businesses to compare rates, generate shipping labels, and track shipments from a unified dashboard. By automating carrier allocation, ClickPost optimizes delivery times and reduces shipping costs. The platform also provides branded tracking pages and real-time notifications, enhancing the customer experience and reducing "Where Is My Order" (WISMO) inquiries.
Target Audience
ClickPost targets e-commerce companies, retailers, and 3PL providers looking to automate and optimize their logistics operations, reduce shipping costs, and improve customer satisfaction.
Features
- Integration with 500+ carriers via a single API for streamlined multi-carrier management
- Machine learning-powered carrier allocation based on historical data, serviceability, and performance
- Automated shipping label generation, including AWB and return labels
- Real-time shipment tracking with push and pull APIs and webhooks
- Branded tracking pages and customizable notifications via SMS, email, and WhatsApp
- Automated NDR (Non-Delivery Report) management with customer feedback collection
- Returns management portal for processing returns and exchanges
- API for checking delivery cost, TAT (Turnaround Time), and pin code serviceability
- EDD (Estimated Delivery Date) API for predicting delivery dates
- Customer Feedback API for collecting feedback on the order tracking page