This company provides interactive 3D guides and support solutions to help users resolve product issues visually and instantly. Their platform transforms traditional documentation into animated, interactive illustrations that boost customer satisfaction and product discovery. Implementing these immersive experiences reduces manual costs and significantly decreases time spent on support tickets.
Funding
Funding not disclosed
Founders
Product
Problem
Customers often skip traditional manuals because they are static, text‑heavy, and unavailable in multiple languages, leading to confusion and a high volume of support tickets. This results in wasted paper, increased support costs, and missed opportunities for product discovery and upsell.
Solution
Clever°NOW converts conventional documentation into interactive, agentic 3D experiences that guide users through troubleshooting and product features in real time. Leveraging generative AI, the platform automatically generates animated, step‑by‑step illustrations that adapt to user inputs and language preferences. The 3D guides are web‑embeddable and can be accessed on desktop, mobile, AR, or VR devices without additional hardware. By presenting visual, hands‑on instructions, the solution reduces manual creation effort, cuts support ticket volume, and boosts conversion rates for product pages. Analytics track guide usage and user interactions, enabling continuous optimization of the support content.
Target Audience
Primary customers are consumer‑goods manufacturers, electronics and appliance brands, and e‑commerce retailers that need to improve self‑service support and increase product conversion.
Features
- AI‑driven authoring engine that transforms text manuals into animated 3D walkthroughs with minimal human effort
- Agentic 3D navigation that responds to user queries, highlights components, and offers contextual tips in real time
- Multi‑language support with automatic translation and localized 3D assets
- Web‑based embed code and SDK for seamless integration into e‑commerce sites, product portals, and mobile apps
- Compatibility with AR/VR headsets and standard browsers via HTML5/WebGL rendering
- Usage analytics dashboard showing activation rates, completion metrics, and support ticket reduction
- Secure cloud hosting with role‑based access control and GDPR‑compliant data handling