Clero provides AI-powered voice agents that answer, qualify, and schedule patient calls for dental clinics, general practice offices, and pharmacies, integrating directly with practice management systems via calendar synchronization and RESTful APIs. The platform operates 24/7 with unlimited concurrent calls, delivering sub‑100 ms speech‑to‑text conversion, GDPR‑compliant encryption, and an analytics dashboard for call performance and sentiment insights.
Funding
Funding not disclosed
Founders
Product
Problem
Healthcare providers lose revenue and patient satisfaction when inbound calls are placed on hold, missed after hours, or require manual handling, leading to high abandonment rates and missed appointment bookings.
Solution
Clero delivers AI-driven voice agents that answer, qualify, and schedule patient calls without human intervention. The agents connect to existing practice management systems through calendar synchronization and RESTful APIs, enabling real‑time appointment booking and recall scheduling. By operating 24/7 with unlimited concurrent call capacity, the platform captures inbound demand even outside normal office hours. All interactions are processed with low‑latency speech‑to‑text and natural‑language understanding, producing structured data that feeds directly into the provider’s workflow. Security and compliance are enforced via end‑to‑end encryption and GDPR‑aligned data residency. An analytics portal aggregates call recordings, transcriptions, and sentiment metrics, giving practices actionable insights to improve service quality.
Target Audience
Primary customers are dental clinics, general practice offices, and community pharmacies that need automated inbound call handling, as well as larger health networks seeking to extend 24/7 patient access without expanding reception staff.
Features
- Deep neural network NLU engine tuned for medical terminology and practice‑specific vocabularies
- Real‑time speech‑to‑text conversion with sub‑100 ms latency for instant intent extraction
- Bi‑directional calendar sync and API connectors for major PMS platforms (e.g., EMR, dental SaaS)
- Multi‑language support for 200+ languages and dialects, with voice‑style customization to match brand tone
- GDPR‑compliant end‑to‑end encryption and UK‑based data storage for all audio and transcript assets
- Scalable cloud infrastructure that provides unlimited concurrent call handling and automatic failover
- Dashboard with call analytics, transcription search, sentiment scoring, and automated post‑visit review prompts