ClearOps offers an AI‑powered aftersales platform that connects OEM ERP systems, dealer DMS solutions, and machine telemetry into a unified digital supply chain. The cloud service provides predictive demand forecasting, automated order and replenishment workflows, and real‑time service scheduling to improve part availability, reduce working capital, and minimize equipment downtime for OEMs and their dealer networks.
Funding
Funding not disclosed
Founders
Product
Problem
OEMs and their dealer networks often operate with fragmented data, manual inventory and service processes, and limited visibility across the supply chain. This leads to lost part sales, excess working capital, longer equipment downtime, and reduced customer satisfaction.
Solution
ClearOps provides an AI‑powered, hyper‑connected aftersales platform that links OEM ERP systems, dealer DMS solutions, and machine data into a single digital supply chain. The platform uses predictive demand algorithms to forecast part and service needs, automates order and replenishment workflows, and optimizes inventory placement across global dealer networks. Real‑time alerts and proactive service scheduling reduce equipment downtime, while AI‑driven analytics improve fill rates and part availability. The solution is delivered as a cloud service with pre‑built integrations to over 80 ERP/DMS systems, enabling rapid deployment and seamless data exchange without extensive custom development.
Target Audience
Primary customers are original equipment manufacturers (OEMs) and their authorized dealer networks that manage spare‑part inventories and field service operations for industrial machinery.
Features
- End‑to‑end integration hub connecting OEM ERP, dealer DMS, and machine telemetry for unified visibility
- AI‑based demand forecasting that predicts part and service requirements up to 43% higher fill rates
- Automated order management and replenishment planning that cuts working capital by ~20%
- Real‑time service scheduling and early‑alert notifications that reduce equipment downtime by up to 2 days
- Cloud‑hosted analytics dashboard delivering actionable insights on inventory, sales, and uptime
- Scalable architecture with support for 8,000+ dealers and 80+ ERP/DMS integrations worldwide
- Intuitive user interface designed for quick adoption by service staff and dealer personnel