ClassAct provides law firms with a cloud‑based platform to manage cases and plaintiff relationships, enabling firms to onboard claimants, verify documents, and track settlements through a secure, real‑time dashboard. The system includes customizable eligibility forms, bulk SMS/email communication, and role‑based access, while offering plaintiffs a mobile app to join cases, sign retainers, and receive status updates without direct office contact.
Funding
Funding not disclosed
Founders
Product
Problem
Law firms often rely on fragmented intake methods—static web forms, manual data entry, and scattered communications—which lead to low plaintiff participation and high advertising costs. This fragmentation makes it difficult to efficiently identify, onboard, and track eligible claimants, resulting in lost settlements and wasted resources.
Solution
ClassAct offers a cloud‑based platform that centralizes case and plaintiff management for law firms. Plaintiffs can join cases, complete highly customizable eligibility forms, upload documents securely, and monitor settlement progress through a dedicated mobile app. Firms gain real‑time analytics, bulk SMS/email/in‑app messaging, instant document verification, and role‑based access controls, all hosted on bank‑grade encrypted, SOC‑2‑ready infrastructure. The system automates status notifications and provides a searchable database of prospective plaintiffs, reducing reliance on costly advertising and manual outreach. By consolidating intake, communication, and tracking in one secure portal, ClassAct streamlines the entire claim lifecycle from discovery to settlement.
Target Audience
Primary customers are law firms and plaintiff‑focused legal practices that need to acquire, onboard, and manage large numbers of claimants for class actions and mass torts.
Features
- Dynamic eligibility forms that can be tailored to each case without coding
- Secure document upload and instant verification with audit‑ready logs
- Real‑time case analytics dashboard for monitoring intake metrics and settlement progress
- Bulk communication tools supporting SMS, email, and in‑app messaging
- Role‑based access controls and encrypted data storage meeting SOC‑2 standards
- Mobile app for plaintiffs to join cases, sign retainers, and receive push notifications
- Integrated messaging between plaintiffs and firms within the secure portal