Clarky is an AI-powered customer service platform that unifies chat, voice, SMS, and email interactions, enabling instant, multilingual responses without coding. It offers a no‑code interface for customizing knowledge bases, integrates with tools like Shopify and Gmail, and provides real‑time human handoff and built‑in CRM features to streamline support and reduce operational costs.
Funding
Funding not disclosed
Founders
Product
Problem
Businesses often struggle with slow, fragmented customer support across multiple channels, requiring manual handling of routine inquiries and leading to delayed responses and higher operational costs.
Solution
Clarky provides an AI-powered customer service platform that can be deployed in under a minute without any coding. The platform unifies chat, voice, SMS, and email interactions, allowing AI agents to respond instantly in over 44 languages. Built-in role‑based access controls and encryption protect data, while a no‑code interface lets teams customize the AI’s knowledge base and hand off conversations to human agents when needed. Integrated with tools such as Shopify, Outlook, Gmail, and Google Calendar, Clarky automates ticket triage, order updates, and appointment scheduling, reducing workload and improving response times. The solution scales from free plans for basic chat to enterprise tiers with multiple AI agents, CRM pipelines, and advanced analytics.
Target Audience
Primary customers are small to mid‑size businesses and enterprises that need omnichannel, AI‑driven support for sales, customer service, and lead generation, especially those using existing SaaS tools like Shopify or Outlook.
Features
- No‑code deployment in 1–2 minutes, ready for use across web, phone, text, and email
- AI agents support 44+ languages and can handle voice calls with natural speech synthesis
- Seamless integration with popular business tools (Shopify, Outlook, Gmail, Google Calendar, etc.)
- Real‑time human agent handoff and live presence tracking for blended automation
- Customizable knowledge base via website scraping, file uploads, or FAQ imports
- Built‑in CRM with contacts, forms, pipeline management, and sentiment analysis
- Enterprise‑grade security with encryption at rest and in transit, plus role‑based access controls
- API access, webhooks, and customizable UI for extended functionality