Clareefai provides an AI‑powered customer advocacy platform that turns satisfied clients into trusted sales advocates. It lets businesses collect, manage, and showcase reviews, video testimonials, and reference calls, integrating with existing CRMs and communication tools to automate outreach. By building and scaling ambassador communities, the platform helps B2B teams increase prospect conversion rates, with reported 88% of prospects converting after a reference call.
Funding
Funding not disclosed
Founders
Product
Problem
Many B2B companies collect positive customer feedback but lack a systematic way to turn that feedback into credible, sales‑ready advocacy content, causing valuable testimonials to remain hidden and prospects to miss trusted peer recommendations.
Solution
Clareefai provides an AI‑driven customer advocacy platform that automates the entire advocacy workflow—from satisfaction surveys and invitation emails to the collection of verified reviews, video testimonials, use‑case stories, and live reference calls. The platform integrates with existing CRMs, review sites, and communication tools, allowing companies to publish polished advocacy assets on websites, LinkedIn, and other channels. AI helps identify the most engaged customers, segment them into promoter levels, and trigger personalized outreach, reminders, and rewards from the user’s own email domain. All data is GDPR‑compliant and stored securely, while the system tracks the impact of each piece of content on prospect conversion. Sales teams can then surface authentic peer conversations at critical moments in the buying process, increasing trust and accelerating deal closure.
Target Audience
Clareefai is aimed at B2B companies—particularly sales, marketing, and customer success teams—that want to leverage existing satisfied customers as credible advocates to improve prospect trust and conversion rates.
Features
- End‑to‑end automation of satisfaction surveys, invitation emails, reminders, and reward distribution using the company’s own Gmail, Outlook, or SMTP credentials
- AI‑powered identification and segmentation of customers into promoter, advocate, champion, and ambassador levels
- Collection of verified text reviews, video testimonials, use‑case stories, and scheduling of live 1:1 reference calls
- Multi‑channel publishing of advocacy content to websites, LinkedIn, review platforms, and internal sales tools via native integrations with CRMs and communication stacks
- GDPR‑compliant data handling with no access to the user’s inbox content
- Real‑time analytics showing conversion lift from reference calls and other advocacy assets