Civitfun provides an online check-in software that integrates with hotel management systems to automate guest registration, identity verification, and payment processing. This solution reduces reception workload by up to 40% and enhances guest experience by eliminating wait times and streamlining operational efficiency.
Funding
$2.2M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
PFounders
Product
Problem
Hotels often face challenges with guest registration, including long wait times at reception, manual data entry errors, and inefficient payment processing. Traditional check-in processes can lead to guest dissatisfaction and increased operational costs.
Solution
Civitfun offers an online check-in software solution that integrates with hotel property management systems (PMS) to automate and streamline the guest registration process. The platform enables guests to securely check in online before arrival, submit necessary documentation, and make payments, reducing reception workload and eliminating queues. By digitizing the check-in process, Civitfun enhances the guest experience, improves operational efficiency, and reduces the reliance on paper-based processes. The system also offers features like digital signature capture for contracts and automated data submission to local authorities.
Target Audience
Civitfun primarily targets hotels, resorts, and vacation rentals looking to streamline their check-in process, reduce operational costs, and improve guest satisfaction.
Features
- Online check-in portal accessible via web browser or mobile device
- Document scanning and identity verification using biometric technology
- Digital signature capture for contracts and terms & conditions
- Online payment processing for reservations and tourist taxes
- Upselling and cross-selling capabilities to increase revenue per guest
- Automated key or access code delivery to guest's smartphone
- Integration with over 50 PMS providers for seamless data synchronization
- Automated submission of guest registration data to local authorities
- Guest communication automation for check-in/out notifications and feedback requests
- Paperless terminal application for in-person check-in via tablet