CitusHealth provides an app‑less, HIPAA‑compliant digital platform that unifies real‑time messaging, video chat, and secure document workflows for home‑based and post‑acute care providers. By automating message routing, electronic signatures, and customizable forms while integrating with pharmacy, EHR, and billing systems, it streamlines coordination among clinicians, patients, caregivers, and referral partners, improving therapy adherence, billing efficiency, and overall satisfaction.
Funding
Funding not disclosed
Founders
Product
Problem
Home-based and post-acute care providers struggle with fragmented communication, manual documentation, and inefficient coordination among clinicians, patients, family caregivers, and referral partners, leading to delayed care, lower satisfaction, and higher operational costs.
Solution
CitusHealth offers an app‑less, HIPAA‑compliant digital collaboration platform that unifies real‑time messaging, video chat, and secure document workflows for the entire continuum of home‑based care. The solution automates message routing, escalations, and digital form completion, while providing multilingual support and on‑demand educational resources. Integrated with pharmacy, EHR, and billing systems, it captures electronic signatures and supplies data for billing and compliance, reducing manual phone tag and paperwork. By centralizing communication and automating workflows, care teams can improve therapy adherence, accelerate reimbursements, and enhance patient and caregiver engagement without requiring additional hardware or apps.
Target Audience
Primary customers are home health agencies, hospice and palliative care providers, home and specialty infusion pharmacies, and ambulatory infusion centers that need integrated, real‑time collaboration with patients, caregivers, and referral partners.
Features
- Secure, real‑time text and video messaging with role‑based routing and automatic escalation
- App‑less electronic signature capture for consent forms, orders, and documentation
- Customizable digital forms and workflow automation that integrate with pharmacy, EHR, and billing systems
- Multilingual message translation and on‑demand patient education videos and documents
- Scheduling coordination tools allowing clinicians to set, reassign, and notify visits in real time
- Automated supply management and inventory tracking through remote data capture
- Secure storage and audit‑ready logging of all communications and documents for compliance