CitizenPlane offers a cloud‑based operating system for airlines that unifies offer management, revenue optimization, and flight distribution. Its Zenith, Air, and Pulse modules let airlines create and publish bundled offers, automatically sync inventory to over 120 OTA and metasearch channels, and apply AI‑driven pricing to capture hidden revenue and reduce spoilage.
Funding
Funding not disclosed
Founders
Product
Problem
Airlines often struggle with fragmented commercial systems that make it difficult to manage offers, optimize pricing, and distribute inventory across numerous online travel agencies and metasearch platforms. This fragmentation leads to missed revenue opportunities, inefficient inventory control, and a disjointed customer experience from booking through boarding.
Solution
CitizenPlane provides an integrated operating system—Zenith, Air, and Pulse—that unifies offer creation, revenue optimization, and flight distribution in a single cloud‑based platform. Zenith lets airline teams design and publish rich air, ancillary, and bundled offers without extensive training, while automatically syncing inventory to major OTAs such as Skyscanner, Kayak, eDreams, and Kiwi.com. Pulse applies machine‑learning inventory control and AI‑powered forecasting to adjust cabin pricing in real time, reducing spoilage and capturing hidden revenue. The Air module offers a simple interface and API for creating flights, importing data, and instantly making seats available on over 120 online channels, generating bookings and incremental revenue within minutes. Together, these components deliver a seamless end‑to‑end customer journey from booking to boarding.
Target Audience
Primary customers are commercial teams at airlines and tour operators seeking to centralize offer creation, pricing, and distribution, as well as technology partners that require API‑based flight inventory integration.
Features
- Unified offer management (Zenith) with intuitive UI for creating air, ancillary, and bundled offers
- Native revenue optimization tools and business intelligence dashboards for load‑factor and demand management
- AI‑driven pricing and forecasting (Pulse) using machine‑learning inventory control and competitor price comparison down to PNR granularity
- Flight distribution engine (Air) that connects to 120+ OTAs and metasearch sites via API, CSV import, or web interface
- Real‑time synchronization of cabin offers to market demand, eliminating spoilage and capturing hidden revenue
- End‑to‑end customer journey view, consolidating bookings, communications, and post‑flight interactions
- 24/7 multilingual support and dedicated customer success resources