The startup operates smart mailboxes and automated building access systems that facilitate the receipt of online purchases through a network of smart parcel lockers in residential buildings. These mailboxes provide real-time notifications to users, allowing for 24/7 package retrieval without the need for power or data connectivity.
Funding
$137.1M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.


CGCFounders
Product
Problem
Many residential buildings lack a secure and convenient system for residents to receive packages, especially when they are not at home. This can lead to missed deliveries, package theft, and the inconvenience of coordinating with couriers.
Solution
Citibox provides a network of smart parcel lockers installed in residential buildings, enabling residents to receive online purchases securely and at their convenience. Couriers can deposit packages in the lockers, and residents receive real-time notifications via a mobile app, allowing them to retrieve their deliveries 24/7. The system aims to streamline the last-mile delivery process, reduce CO2 emissions by optimizing courier routes, and eliminate the need for residents to be present for deliveries. The lockers are installed free of charge for the buildings.
Target Audience
The primary target audience includes residents of apartment buildings and condominiums, as well as property managers looking to enhance resident services and streamline package management.
Features
- Mobile app for real-time delivery notifications and package retrieval
- 24/7 accessibility for residents to pick up packages
- Secure locker system to prevent theft and damage
- Contactless delivery process between couriers and residents
- Open to all couriers and e-commerce platforms
- Reduces CO2 emissions by optimizing delivery routes