Citibot develops AI-powered chat solutions for local governments, enabling real-time communication with residents in 71 languages through text messaging and web chat. This platform enhances accessibility and operational efficiency, ensuring that residents receive timely information without the need for app downloads.
Funding
$994K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Local governments often struggle to efficiently manage resident inquiries and provide timely information across multiple communication channels. Residents may find it difficult to access government services and information in their preferred language, leading to frustration and reduced civic engagement.
Solution
Citibot offers a generative AI-powered communication platform designed for local governments, enabling real-time, multilingual interactions with residents via text messaging and web chat. The platform leverages generative AI to provide up-to-date information sourced directly from the government's website, ensuring accuracy and consistency. By supporting communication in 71 languages, Citibot promotes inclusivity and accessibility, allowing residents to easily obtain information and services without downloading an app. The platform also provides live data and analytics, offering local governments valuable insights to improve communication strategies and tailor website content.
Target Audience
Citibot primarily targets local governments seeking to improve resident engagement, enhance communication efficiency, and provide accessible services to a diverse population.
Features
- Multilingual support for communication in 71 languages, ensuring accessibility for diverse communities
- Generative AI that exclusively uses the local government's website as its knowledge base, guaranteeing accurate and up-to-date information
- Automated chat solutions accessible 24/7 via text messaging and web chat, eliminating the need for app downloads
- Real-time data and analytics dashboards that provide insights into resident inquiries and communication effectiveness
- Seamless integration with existing government websites and systems