Cinnex provides intelligent AI agents that automate key business processes for wholesalers and distributors, including order management, customer support, and payment collection, while integrating seamlessly with existing ERP systems. This technology eliminates manual data entry and enhances operational efficiency, enabling businesses to access real-time data insights and improve cash flow.
Funding
Funding not disclosed
Founders
Product
Problem
Wholesalers and distributors often struggle with manual, repetitive tasks across order management, customer support, and payment collection, leading to inefficiencies and data silos. Integrating these processes with existing ERP systems is typically complex and costly, forcing businesses to rely on manual workarounds and spreadsheets.
Solution
Cinnex provides AI-powered intelligent agents that automate key business processes for wholesalers and distributors, streamlining operations and improving data visibility. These agents handle tasks such as generating quotes, processing orders, providing customer support via email, WhatsApp, and phone, collecting payments, and generating outbound leads. Cinnex seamlessly integrates with existing ERP systems, eliminating manual data entry and providing real-time data insights to optimize sales, inventory, and customer behavior. By automating these processes, Cinnex enables businesses to improve cash flow, enhance customer satisfaction, and drive revenue growth.
Target Audience
Cinnex primarily targets wholesalers and distributors, particularly small and medium-sized enterprises (SMEs), seeking cost-effective solutions to streamline their supply chain operations and improve efficiency.
Features
- AI agents for automated quote generation and order management
- Customer support automation across email, WhatsApp, and phone channels
- Proactive lead generation to expand customer base
- Automated payment collection and follow-up on unpaid invoices
- Seamless integration with existing ERP systems, minimizing manual workarounds
- On-demand data reports and system alerts for real-time insights into sales, inventory, and customer behavior