Cima Growth Solutions
Cima Growth Solutions provides GrowthOS, a front-end operating system for fertility and specialty clinics that maps the patient journey across eight stages and ten leaks. The platform includes an AI front desk that answers patient messages with a median first reply time of 9 seconds, plus campaign management, appointment automation, and EHR integrations. It tracks ad spend against booked consults without sending identifying health data to ad platforms.
- Healthcare Technology
- Marketing Technology
- Digital Health
- AI Agents
- Artificial Intelligence
- Software Only
- Sales Technology
- Advertising Technology
Funding
Founders
Founder details are not available yet.
Product
Problem
Fertility and specialty clinics lose prospective and existing patients at multiple points throughout the care journey—from failing to appear in search results, to slow response times on inquiries, to missed appointments, stalled consult decisions, and patients who complete treatment but never return for stored embryos. These gaps between stages create significant revenue leakage that clinics struggle to identify and address systematically.
Solution
GrowthOS provides a front-end operating system that maps the entire patient journey across eight stages and ten leaks, offering 47 modules to close each one. The platform handles everything from drafting ads, landing pages, and follow-up sequences together, to running an AI front desk that answers patient messages in seconds across text, WhatsApp, web chat, email, and social channels. It also automates appointment reminders, prepares staff briefings before consults, sends consent documents and payment links, and runs reactivation campaigns for dormant patients. The system includes server-side attribution that tracks ad spend against booked consults without sending identifying health data to ad platforms, and it integrates with existing EHR and CRM systems while maintaining HIPAA BAA compliance and GDPR adherence.
Target Audience
Primary customers are fertility clinics and specialty medical practices that need to manage patient acquisition, engagement, and retention across the full care journey. The platform serves clinics in over 100 accounts across 5 countries, ranging from single-location practices to multi-location networks.
Features
- AI front desk answering patient messages with a median first reply time of 9 seconds, with 83% answered in under 60 seconds
- Campaign engine that drafts landing pages, emails, texts, and ads together in the clinic's own voice
- Ads Manager with wasted-spend detection and AI Ad Optimizer, tracking spend against booked consults rather than clicks
- Appointment automation with booking sync, channel-preferred reminders, and cross-location recognition
- Pipeline tracking with leak stages, stage-to-stage timing, and AI-generated staff briefings before consults
- ChartAI records retrieval, consent and education delivery, and billing automation with payment links
- Qualification Agent that checks patient fit using the clinic's own questions across forms and chat
- Server-side conversion tracking that attributes leads without sending identifying health data to ad platforms
- Integrations with Salesforce, HubSpot, GoHighLevel, ModMed, Bloomic, and other major EHR systems, plus custom interfaces for any EHR