Cignara
Cignara provides AI-powered voice and chat agents that handle customer conversations end-to-end in 32+ languages, with a human-assist copilot that suggests next best actions in real time. The platform also includes conversation intelligence that tracks business impact per interaction, such as ROI, churn prevented, and QA scores, helping B2C enterprises turn support from a cost center into a revenue driver.
- AI Agents
- Artificial Intelligence
- Enterprise Software
- Software Only
Funding
Raised to date
$500KRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Founder details are not available yet.
Product
Problem
Large B2C enterprises often struggle to manage high volumes of customer conversations across voice and chat channels, leading to long resolution times and support teams that operate as cost centers rather than revenue drivers. Without real-time guidance or measurable business impact tracking, support interactions fail to proactively prevent churn, close sales, or improve operational efficiency.
Solution
Cignara delivers AI voice and chat agents that handle inbound and outbound calls and resolve customer requests end-to-end in 32+ languages. The voice agents feature natural turn-taking, low latency, and seamless interruption handling, while the chat agents execute actions such as checkout, scheduling, and tracking inside the conversation. A human-assist AI copilot listens to live calls, transcribes them, and suggests the next best action with verifiable policy and knowledge-base citations. Conversation intelligence tracks business impact per interaction, including ROI, churn prevented, sale closed, and QA score.
Target Audience
B2C enterprises, particularly in retail, consumer goods, and customer support operations, that need scalable AI agents to handle high-volume voice and chat interactions while improving revenue and retention outcomes.
Features
- AI voice agents with natural turn-taking, low latency, and interruption handling in 32+ languages
- AI chat agents that perform checkout, scheduling, tracking, and guided next steps for end-to-end resolution inside the conversation
- Human-assist copilot that listens, transcribes, and suggests next best actions with verifiable policy and knowledge-base references
- Conversation intelligence dashboard showing ROI, churn prevented, sale closed, QA score, and self-improvement actions per conversation
- Enterprise-grade features including CCaaS plugins, customizable brand voice, and real-time intelligence