Churn Solution provides an integrated platform for subscription businesses to reduce cancellations, recover failed payments, and win back lost customers. It offers personalized cancellation flows with real‑time offers, AI‑driven feedback analysis, automated reactivation emails, dunning automation, and smart retry timing, all accessible via APIs and a dashboard for actionable churn metrics.
Funding
Funding not disclosed
Founders
Product
Problem
Subscription businesses often lose revenue due to high cancellation rates, failed payments, and limited insight into why customers leave. Without automated tools to intervene at the right moment, companies struggle to retain users and recover lost income.
Solution
Churn Solution offers an integrated platform that reduces cancellations, recovers failed payments, and wins back former subscribers. The service provides personalized cancellation flows that present dynamic offers such as discounts, trials, or plan changes only when a churn risk is detected. Automated reactivation campaigns send targeted emails to lapsed users, while AI-driven feedback analysis instantly surfaces the reasons behind cancellations. Dunning email automation and AI-optimized smart retry timing help recover failed payments without manual effort. All features are accessible via APIs and developer documentation, enabling quick integration with existing subscription management tools.
Target Audience
Primary customers are B2B and B2C subscription-based companies that manage recurring billing and seek to improve retention and payment recovery.
Features
- Personalized cancellation flow with real-time dynamic offers (discounts, trials, plan changes)
- Automated reactivation email sequences to win back cancelled users
- AI-powered analysis of cancellation feedback to identify root causes instantly
- Dunning automation that sends recovery emails for failed payments
- Smart retry engine that uses AI to schedule optimal payment retry attempts
- Dashboard with churn metrics, trend tracking, and actionable insights
- API and developer docs for seamless integration with billing and CRM systems