Funding
Funding not disclosed
Founders
Product
Problem
Logistics operations often involve fragmented communication and manual tracking across multiple carriers, leading to inefficiencies in order management and visibility. This complexity hinders timely delivery updates and complicates payment reconciliation based on diverse carrier rate structures.
Solution
chrt offers a unified API and integrated platform designed to streamline logistics management for courier businesses. The system enables the definition of custom delivery milestones and provides real-time order tracking, including live location and estimated time of arrival (ETA) sharing with shippers. It facilitates seamless order assignment to drivers and automates payment processing based on user-defined rate sheets, reducing administrative overhead. The platform also includes dedicated portals for dispatchers to manage drivers and routes, and for shippers to place orders and track deliveries, enhancing overall operational efficiency and customer experience.
Target Audience
The primary target audience includes courier companies, freight forwarders, and logistics providers seeking to optimize their dispatch, tracking, and payment processes.
Features
- Unified API for integrating multiple carrier services and managing logistics workflows.
- Customizable milestone definition for granular tracking of order progress.
- Real-time driver location tracking and ETA sharing capabilities via a web-based shipper portal.
- Automated order assignment to drivers based on availability and route optimization.
- Integrated payment processing that supports custom rate sheets and invoice management.
- Dispatcher portal for fleet management, route planning, and driver monitoring.
- Driver mobile application (iOS/Android) for route navigation and proof-of-delivery capture (signatures, images, barcode scans).
- Shipper portal for direct order placement, end-to-end tracking, and customer communication.
- Route optimization engine for planning multi-stop delivery sequences.
- Analytics dashboard for monitoring cash flow, driver performance, and operational metrics.