Choiceform is a user experience platform that utilizes advanced analytics, including Bayesian modeling and predictive analysis, to automate the design and analysis of online questionnaires. The platform enables businesses to gather actionable insights from customer interactions, enhancing decision-making and improving customer experience at critical touchpoints.
Funding
Funding not disclosed
Founders
Product
Problem
Many businesses struggle to effectively gather and analyze customer feedback from online questionnaires, leading to uninformed decision-making and missed opportunities to improve customer experience. Traditional methods often require extensive manual analysis and lack the ability to predict future trends.
Solution
Choiceform offers a customer experience management (CEM) platform that automates the design and analysis of online questionnaires using advanced analytics. The platform employs techniques such as computational modeling, Bayesian modeling, and predictive analysis to provide actionable insights from customer interactions. By capturing and analyzing data at critical touchpoints, Choiceform enables businesses to understand customer needs, predict outcomes, and make data-driven decisions to enhance customer loyalty and drive business growth. The platform offers tools to engage with customers, streamline workflows, and generate reports and dashboards for efficient understanding of insights.
Target Audience
Choiceform targets businesses across various industries seeking to improve customer experience, brand perception, product development, and employee engagement through data-driven insights.
Features
- Automated questionnaire design with an easy-to-use drag-and-drop interface
- Advanced analytics including Bayesian modeling, predictive analysis, and regression analysis
- Real-time data visualization through customizable dashboards and reports
- API integration for seamless data transfer and workflow automation
- Tools for customer engagement and interaction
- Cross-tabulation and pivot table functionalities for in-depth data analysis
- Role-based access control for secure data management