Chikka provides an AI voice interviewer agent that conducts dynamic conversations with users to gather in-depth feedback. This platform automatically transforms authentic voice interviews into verified marketing assets like testimonials and quote posters. The service leverages voice analytics to ensure review authenticity, enhancing brand credibility and conversion rates.
Funding
Funding not disclosed
Founders
Product
Problem
Traditional methods of gathering customer feedback, employee insights, and market research often lack depth and emotional nuance, resulting in incomplete or biased data. Surveys yield limited responses, while manual interviews are time-consuming and costly to conduct at scale. Analyzing unstructured voice data presents additional challenges in extracting actionable intelligence.
Solution
Chikka.ai offers an AI-powered voice interviewer, Ava, that automates the process of collecting and analyzing qualitative feedback from customers, employees, and target markets. Ava conducts dynamic, empathetic conversations with respondents, capturing detailed insights and emotional cues that are often missed in traditional surveys. The platform then transforms these voice interviews into marketing assets such as shareable quote posters and website testimonials. Chikka.ai's VoiceVerify™ technology authenticates each testimonial in real time, ensuring the feedback is genuine and trustworthy. The platform enables businesses to gather rich, actionable insights at scale, accelerating product development, improving customer experience, and enhancing marketing effectiveness.
Target Audience
Chikka.ai targets businesses of all sizes, from startups to large corporations, seeking to gather in-depth customer feedback, employee insights, and market research to improve their products, services, and marketing efforts.
Features
- AI-powered voice agent that conducts automated, empathetic interviews in multiple languages
- Customizable interview plans tailored to specific research objectives
- VoiceVerify™ technology to authenticate testimonials and ensure data integrity
- Automatic transcription of voice interviews with smart audio tagging and reel editing
- Ready-to-publish marketing assets, including shareable quote posters and website testimonials
- Real-time transcripts and voice file export
- Smart audio sampling
- Knowledge graphs and interactive insight discovery
- Custom branding options
- API access for custom integrations