Chibitek provides an AI‑first managed platform that continuously monitors IT infrastructure and security, automatically handling routine maintenance, patching, and common incidents without human intervention. The service also offers AI‑driven email and identity protection, including DMARC enforcement and real‑time phishing detection, with expert escalation for complex issues, enabling small and mid‑sized enterprises to maintain reliable, secure operations with minimal overhead.
Funding
Funding not disclosed
Founders
Product
Problem
Many modern businesses rely on IT systems that are managed reactively, leading to slow response times, frequent downtime, and exposure to cyber threats such as phishing and account takeover. Limited automation and manual support increase operational costs and reduce the ability to focus on core activities.
Solution
Chibitek delivers an AI‑first managed intelligence platform that continuously monitors IT infrastructure and security posture. Its AI‑driven operations anticipate failures, automate routine maintenance, and keep systems running smoothly without human intervention. When issues arise, intelligent automation resolves common problems instantly, while more complex incidents are escalated to expert technicians. The service also includes AI‑powered email and identity protection that enforces DMARC, blocks phishing, and prevents spoofing before damage occurs. By combining proactive monitoring, automated remediation, and expert support, Chibitek enables businesses to maintain reliable, secure IT environments with minimal overhead.
Target Audience
Chibitek primarily serves small and mid‑sized enterprises that need reliable, secure IT operations without maintaining an in‑house IT department.
Features
- Continuous AI‑based monitoring of servers, networks, and endpoints to detect anomalies before they cause outages
- Automated patch management, backup verification, and routine maintenance tasks driven by machine‑learning models
- Fast, automation‑first ticket resolution that handles common issues without human touch
- Expert escalation workflow for complex incidents, ensuring timely human intervention when needed
- AI‑enhanced email security with real‑time phishing detection, DMARC enforcement, and account takeover prevention
- Centralized dashboard providing visibility into system health, security alerts, and performance trends