Cheetrack provides a platform that automates customer interactions through WhatsApp, enabling businesses to manage inquiries, follow-ups, and sales tracking efficiently. This solution addresses the challenge of low engagement and conversion rates by increasing customer response rates and recovering abandoned shopping carts, ultimately boosting sales by up to 10%.
Funding
$80K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
DFounders
Product
Problem
E-commerce businesses face challenges in engaging customers and recovering abandoned shopping carts, leading to lost sales opportunities. Traditional methods like email marketing often have low open rates and limited effectiveness in driving immediate action.
Solution
Cheetrack is a customer engagement platform that leverages WhatsApp, Instagram, Facebook and SMS to automate interactions and boost sales for e-commerce businesses. The platform enables businesses to send automated follow-up messages to recover abandoned carts, suggest related products based on customer behavior, and provide instant notifications regarding purchases or potential issues. By connecting directly with customers on their preferred messaging channels, Cheetrack improves engagement, increases conversion rates, and fosters customer loyalty. The platform also offers tools to segment customers based on their behavior and create personalized marketing campaigns.
Target Audience
Cheetrack primarily targets e-commerce businesses looking to improve customer engagement, recover lost sales, and build stronger customer relationships through personalized messaging.
Features
- Automated abandoned cart recovery via WhatsApp, Instagram, Facebook and SMS
- Product recommendations based on customer purchase behavior
- Instant notifications for purchase updates and issue resolution
- Centralized platform for managing customer interactions across multiple messaging channels
- Customer segmentation based on behavior
- Personalized marketing campaign creation
- Integrates with Shopify e-commerce stores
- Chatbot functionality for automated customer support