Chattitude provides always‑on AI conversational agents that automate customer service, qualify leads, and orchestrate workflows without adding staff. Users can build agents in five steps and deploy them to any website or app via a simple copy‑and‑paste code snippet, enabling 24/7 support and cost‑effective scaling.
Funding
Funding not disclosed
Founders
Product
Problem
Businesses often struggle to provide continuous, real-time customer support and lead qualification without hiring additional staff, leading to delayed responses, higher operational costs, and missed sales opportunities.
Solution
Chattitude offers always‑on conversational AI agents that can be built in five simple steps and deployed to any website or application via a copy‑and‑paste snippet. Users customize the agent’s tone and behavior using a library of instruction templates or their own prompts, then train it on existing data such as website content and support tickets. The agents handle customer service inquiries, qualify leads, and trigger workflow actions—including CRM updates and task automation—24/7, reducing the need for extra headcount. A free two‑week trial with no credit‑card requirement lets businesses evaluate the platform before committing to a subscription.
Target Audience
Primary customers are small to mid‑size businesses and e‑commerce brands that need scalable, cost‑effective customer support and lead‑generation solutions, as well as SaaS companies seeking to automate routine inquiries.
Features
- Five‑step builder with drag‑and‑drop interface for rapid agent creation
- Instruction template library for tone and complex‑inquiry handling, plus custom prompt support
- Data‑driven training on website content, support tickets, and knowledge bases
- One‑click deployment via a lightweight JavaScript snippet for any web or app environment
- Integrated task automation (e.g., CRM updates, workflow triggers) and live‑agent handoff
- Multilingual support for 90+ languages and unlimited knowledge bases
- Real‑time analytics dashboard with conversation metrics and AI performance monitoring