Chattarbox provides a no-code platform for building AI-powered chatbots on WhatsApp, enabling businesses to automate customer conversations, capture leads, and respond instantly around the clock. The drag-and-drop flow builder and personal AI assistant integrate with ecommerce webhooks to trigger notifications on cart, checkout, and payment events, allowing companies to manage support without a dedicated team.
Funding
Funding not disclosed
Founders
Product
Problem
Businesses using WhatsApp for customer engagement struggle to keep up with message volume, often missing leads or delaying responses outside of business hours. Traditional customer service tools are heavyweight and complex, while hiring dedicated support teams to manage chats is costly and inefficient.
Solution
Chattarbox offers a no-code, drag-and-drop bot flow builder that lets anyone create AI-powered WhatsApp chatbots without writing code. These chatbots automatically reply to customer messages, answer common queries, capture leads, and can transfer complex cases to human agents for personalized handling. The platform includes a personal AI assistant with an integrated knowledgebase that manages conversations end-to-end, and it supports automatic triggers based on keyword messages for custom flows. By connecting with ecommerce webhooks, Chattarbox sends real-time WhatsApp notifications for cart, checkout, and payment events, keeping engagement high and operations running 24/7 with minimal manual effort.
Target Audience
Primary customers are small to medium-sized businesses, ecommerce stores, and marketing teams that rely on WhatsApp for customer communication and want to automate support and lead generation without hiring a dedicated technical or support team.
Features
- No-code, drag-and-drop Bot Flow Builder for creating AI chatbots without programming skills
- Keyword-based message triggers that activate custom conversation flows for maximum engagement
- AI-powered instant replies for common queries using a personal AI assistant with knowledgebase integration
- Ecommerce webhook integration that automates cart, checkout, and payment notifications on WhatsApp
- Seamless handoff of complex cases from bot to human agents for improved customer experience
- Round-the-clock automated chat and lead collection to keep WhatsApp active at all times