About ChatGenie.PH (Techstars `23)

The startup offers a chatbot platform that enables businesses to engage customers instantly on social media while providing tools for setting up free online stores, managing orders, and tracking payments. This solution addresses the challenge of limited customer reach and inefficient order management in non-traditional e-commerce environments.

```xml <problem> Many businesses struggle to efficiently manage customer interactions and sales across various social media and messaging platforms, leading to missed opportunities and fragmented customer experiences. Traditional e-commerce solutions often lack the personalized engagement necessary to convert social media interest into sales. </problem> <solution> ChatGenie provides an AI-powered platform that enables businesses to automate customer interactions and streamline sales processes directly within social media and messaging apps. The platform offers tools for creating online stores, managing orders, automating shipping, and tracking payments, all within a unified dashboard. By leveraging AI agents for sentiment analysis, lead nurturing, and targeted marketing, ChatGenie helps businesses personalize conversations, improve customer engagement, and increase conversion rates. The platform integrates with popular payment gateways and shipping providers to facilitate seamless transactions and delivery. </solution> <features> - Multi-AI Agent implementation for personalized conversations across social media and messaging platforms - AI-powered Sentiment Analysis to classify customer conversations - AI-powered Lead Nurturing Agent for automated broadcast messages with promotions and updates - AI-powered Lead Targeting Agent with Meta marketing integration for tailored ad campaigns - Automated shipping with real-time integration to Grab Express, Pandago, and Ninja Van - Facebook Ad Tracking with Facebook Pixel tool to measure ad performance - Copilot AI for dynamic comment auto-replies with product links - Target Audience Profile Appeal Scoring to ensure content aligns with audience expectations </features> <target_audience> ChatGenie primarily targets small to medium-sized businesses (SMBs) and entrepreneurs who sell products or services through social media channels and messaging apps, seeking to streamline their e-commerce operations and enhance customer engagement. </target_audience> <revenue_model> ChatGenie offers tiered subscription plans, including a Paid Trial at ₱1,000 per month, Silver at ₱50,000 per month, Gold at ₱100,000 per month, and Platinum at ₱500,000 per month, with additional costs for user seats and automated response credits. A convenience fee of ₱10.00 is charged per transaction on some plans. </revenue_model> ```

What does ChatGenie.PH (Techstars `23) do?

Where is ChatGenie.PH (Techstars `23) located?

ChatGenie.PH (Techstars `23) is based in Pasig City, Philippines.

When was ChatGenie.PH (Techstars `23) founded?

ChatGenie.PH (Techstars `23) was founded in 2018.

How much funding has ChatGenie.PH (Techstars `23) raised?

ChatGenie.PH (Techstars `23) has raised 220000.

Location

Pasig City, Philippines

Founded

2018

Funding

220000

Employees

9 employees

Major Investors

Techstars, Accelerating Asia

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ChatGenie.PH (Techstars `23)

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Executive Summary

chatgenie.ph 1K+

Crunchbase

Founded 2018 – Pasig City, Philippines

Funding

Estimated Funding

$100K+

Major Investors

Techstars, Accelerating Asia

Team (5+)

No team information available.

Company Description

Problem

Many businesses struggle to efficiently manage customer interactions and sales across various social media and messaging platforms, leading to missed opportunities and fragmented customer experiences. Traditional e-commerce solutions often lack the personalized engagement necessary to convert social media interest into sales.

Solution

ChatGenie provides an AI-powered platform that enables businesses to automate customer interactions and streamline sales processes directly within social media and messaging apps. The platform offers tools for creating online stores, managing orders, automating shipping, and tracking payments, all within a unified dashboard. By leveraging AI agents for sentiment analysis, lead nurturing, and targeted marketing, ChatGenie helps businesses personalize conversations, improve customer engagement, and increase conversion rates. The platform integrates with popular payment gateways and shipping providers to facilitate seamless transactions and delivery.

Features

Multi-AI Agent implementation for personalized conversations across social media and messaging platforms

AI-powered Sentiment Analysis to classify customer conversations

AI-powered Lead Nurturing Agent for automated broadcast messages with promotions and updates

AI-powered Lead Targeting Agent with Meta marketing integration for tailored ad campaigns

Automated shipping with real-time integration to Grab Express, Pandago, and Ninja Van

Facebook Ad Tracking with Facebook Pixel tool to measure ad performance

Copilot AI for dynamic comment auto-replies with product links

Target Audience Profile Appeal Scoring to ensure content aligns with audience expectations

Target Audience

ChatGenie primarily targets small to medium-sized businesses (SMBs) and entrepreneurs who sell products or services through social media channels and messaging apps, seeking to streamline their e-commerce operations and enhance customer engagement.

Revenue Model

ChatGenie offers tiered subscription plans, including a Paid Trial at ₱1,000 per month, Silver at ₱50,000 per month, Gold at ₱100,000 per month, and Platinum at ₱500,000 per month, with additional costs for user seats and automated response credits. A convenience fee of ₱10.00 is charged per transaction on some plans.