ChatFood is a commission-free online ordering platform that enables restaurants to manage direct orders through their website, social media, and messaging apps, streamlining the ordering and payment process. By providing tools like QR code menus and payment links, ChatFood helps hospitality businesses increase in-store sales and reduce order processing time.
Funding
$8M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
6CWCZGFounders
Product
Problem
Restaurants face challenges in managing online orders efficiently across various channels like their website, social media, and messaging apps. High commission fees from third-party platforms and fragmented communication channels can reduce profitability and create operational complexities.
Solution
ChatFood, now part of Deliverect, offers a commission-free online ordering and marketing platform designed to streamline direct orders for restaurants. The platform enables hospitality businesses to manage orders directly through their website, social media, and messaging applications. By providing tools such as QR code menus, table booking payment links, and integrated marketing tools, ChatFood helps restaurants increase in-store sales, improve customer engagement, and reduce order processing times. The platform integrates with existing POS, delivery, and payment systems to provide a comprehensive solution for managing online and in-store operations.
Target Audience
ChatFood primarily targets restaurants, cafes, and other hospitality businesses looking to increase revenue, retain guests, and maintain control over their online ordering and marketing channels.
Features
- QR code ordering and payment system for in-store dining
- Payment links for online ordering and table bookings
- Social media integrations for direct ordering from Instagram, Facebook, and WhatsApp
- Customer service module to manage conversations from a centralized inbox
- Advanced analytics dashboard for data-driven decision-making
- Built-in pre-ordering system to sell even when offline
- CRM for driving repeat orders and rewarding customers
- Integration with leading POS, delivery, and payment partners