Chatalog

Chatalog is an omnichannel conversational platform that consolidates WhatsApp, Instagram, Facebook Messenger, live chat and other messaging services into a single team inbox. It lets businesses build no‑code, AI‑powered chatbots using a drag‑and‑drop builder and dynamic knowledge retrieval to train a ChatGPT‑like assistant, while supporting in‑chat payments, broadcast tools, and analytics for sales, support and marketing.

Updated 2 months ago

Funding

Funding not disclosed

Funding rounds are not available yet.

Founders

Founder details are not available yet.

Product

Problem

Businesses often struggle to manage customer interactions across multiple messaging channels, leading to fragmented communication, delayed responses, and missed sales opportunities.

Solution

Chatalog provides an omnichannel conversational platform that unifies WhatsApp, Instagram, Facebook Messenger, live chat, and other messaging services into a single inbox. Users can create custom AI-powered chatbots with a drag‑and‑drop builder, upload documents to train a ChatGPT‑like assistant, and automate workflows for sales, support, and marketing. Integrated payment links, broadcast tools, and analytics enable businesses to convert conversations into transactions and track performance, all without requiring coding expertise.

Target Audience

Target customers are mid‑size to enterprise businesses that rely on messaging apps for customer service, sales, and marketing, such as retail brands, service providers, and e‑commerce merchants.

Features

Multi‑channel team inbox consolidating messages from WhatsApp Business API, Instagram, Facebook, and live chat
No‑code chatbot creator with templates, conditional flows, and GPT‑4 integration for 24/7 AI assistance
Dynamic knowledge retrieval (DKR) allowing custom document uploads to train the chatbot
Built‑in payment link generation supporting major gateways (AsiaPay, Airwallex) for in‑chat transactions
Broadcast and lead‑generation tools with personalized labeling and performance metrics
Seamless integrations with CRM, e‑commerce platforms (Shopify, WooCommerce, Magento), analytics (PowerBI, Tableau), and voice/image recognition APIs
Mobile apps for iOS and Android enabling on‑the‑go inbox management