ChargerHelp provides Reliability as a Service (RaaS) for electric vehicle (EV) charging infrastructure maintenance. Their EMPWR technology platform offers a unified management system for diverse EVSE deployments. This service focuses on maximizing charge success rates for operators across their nationwide networks.
Funding
$20.7M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
+3Founders
Product
Problem
Electric vehicle (EV) charging stations frequently experience downtime, hindering EV adoption and causing frustration for EV owners and fleet operators. This unreliability disrupts charging access, leaving EVs stranded and impacting the efficiency of EV fleets. Meeting reliability requirements for NEVI and IRA grants adds further complexity.
Solution
ChargerHelp offers a Reliability as a Service (RaaS) platform that ensures EV charging stations remain operational through proactive monitoring, on-demand maintenance, and support from a network of trained local technicians. The company combines technology and expertise to address EV charger downtime, providing reliable charging access for personal vehicles and fleet operations. Their solution includes remote diagnostics, on-site repairs, and preventative maintenance to maximize uptime and minimize disruptions. By ensuring chargers are consistently available, ChargerHelp facilitates greater EV adoption and supports the growing demand for reliable charging infrastructure.
Target Audience
ChargerHelp primarily serves EV charging station owners and operators, including businesses, utilities, and government entities, as well as EV fleet operators who require reliable charging infrastructure.
Features
- Remote monitoring and diagnostics to detect and address potential issues before they cause downtime
- On-demand dispatch of trained technicians for rapid on-site repairs
- Preventative maintenance programs to extend the lifespan of charging stations
- Integration with EV charging software platforms for seamless service ticketing and management
- Compliance support to meet reliability requirements for NEVI and IRA grants
- Workforce development programs to train and certify EV charging technicians
- Data-driven insights and reporting on charging station performance and reliability