Channel19 provides AI agents that automate and accelerate the load booking process for dispatch and carrier sales teams. These agents autonomously call brokers and carriers, negotiate rates within defined guardrails, and structure load or carrier data for comparison. The platform significantly increases the volume of options evaluated, leading to faster coverage and improved margins through efficient, controlled automation.
Funding
$2.3M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Fleet operations face challenges in manually monitoring various factors such as Hours of Service (HoS), Estimated Time of Arrival (ETA), temperature, and detention, leading to inefficiencies and lost revenue. Dispatchers spend significant time on repetitive tasks, hindering their ability to focus on strategic decision-making and proactive problem-solving. This can result in delayed deliveries, increased operational costs, and reduced customer satisfaction.
Solution
Channel19 offers an AI-powered exception management platform designed to automate and streamline fleet operations. The platform monitors critical parameters like HoS, ETA, temperature, and detention in real-time, identifying potential issues and alerting dispatchers to exceptions. By automating these monitoring tasks, Channel19 frees up dispatchers' time, allowing them to focus on resolving issues and optimizing operations. This leads to increased on-time delivery rates, reduced operational costs through efficient detention collection, and optimized truck utilization by filling empty trucks.
Target Audience
Channel19 targets fleet operators and dispatchers seeking to automate monitoring tasks, improve on-time delivery performance, reduce operational costs, and increase revenue.
Features
- AI-powered monitoring of Hours of Service (HoS) to ensure compliance and prevent violations.
- Automated Estimated Time of Arrival (ETA) monitoring, incorporating HoS regulations, to keep fleets on schedule.
- Real-time temperature monitoring to maintain cargo integrity and prevent claims.
- AI-driven detention tracking and collection to maximize revenue recovery.
- AI Empty Truck Filler to optimize truck utilization and increase revenue.
- Integration with existing fleet management systems for seamless data connectivity.
- Automated data entry wizard for loads and updates.