Chaldal
Chaldal operates an online grocery platform delivering fresh food, personal care items, and baby products to doorsteps across Dhaka, Chattogram, and Jashore. The service runs daily from 7:30 am to 11 pm with tiered delivery fees starting at ৳19, and serves over 100,000 families with a price-matching commitment to local market rates.
- Commerce & Shopping
- Food Technology
Funding
Funding not disclosed
Founders
Founder details are not available yet.
Product
Problem
In Bangladesh, traditional grocery shopping requires visiting physical markets, which is time-consuming and inconvenient for busy urban families. Limited delivery infrastructure and fragmented retail options make it difficult for customers to reliably access fresh food and household essentials without significant effort.
Solution
Chaldal provides an online grocery platform that delivers fresh food, personal care items, and baby products directly to customers' doorsteps across major Bangladeshi cities. The service operates daily from 7:30 am to 11 pm, allowing customers to choose convenient delivery slots that fit their schedules. With a focus on reliability, Chaldal offers competitive pricing at or below local market rates and maintains a customer-friendly return policy to build trust. The platform serves over 100,000 families, demonstrating its capacity to handle large-scale urban and semi-urban demand efficiently.
Target Audience
Primary customers are urban and semi-urban households in Dhaka, Chattogram, and Jashore who seek convenient, reliable online grocery delivery for daily essentials and fresh produce.
Features
- Daily delivery slots from 7:30 am to 11 pm across Dhaka, Chattogram, and Jashore
- Tiered delivery fees based on order value, with fees ranging from ৳19 to ৳59 depending on city and order size
- 7-day return policy on most unopened packaged products and a 1-day return window for perishables like milk, fruits, and vegetables
- Specific return conditions for diapers (before 10% or 3 pieces used) and exclusions for certain health-related items like face masks and COVID testing kits
- Price matching commitment to local market rates, with a channel for customers to report unfair pricing