Cevi.ai provides EHR-native AI agents that automate healthcare operations, including scheduling, intake, refill requests, insurance, billing, and patient communication. The platform embeds directly into existing electronic health records and offers 148+ native healthcare integrations, with voice and chat agents available in 20+ languages. It is HIPAA, GDPR, and CCPA compliant, with a typical go-live time of under one week.
Funding
Funding not disclosed
Founders
Product
Problem
Healthcare practices face high administrative costs and revenue leakage due to manual workflows for scheduling, intake, billing, and patient communication. Clinicians are often overwhelmed by administrative tasks, which detracts from patient care and increases operational overhead.
Solution
Cevi.ai deploys AI agents that live inside the EHR and automate full operational workflows without adding headcount. These voice and chat agents handle scheduling, intake, refills, insurance, billing, and care coordination across every channel a practice uses, 24/7. The platform is built with the practice's own policies and knowledge base, and includes 148+ native healthcare integrations. It is HIPAA, GDPR, and CCPA compliant, and validated in real-world healthcare settings.
Target Audience
Primary customers are healthcare practices, clinics, and hospital networks that use EHR systems and need to automate patient access, revenue cycle, and clinical communication workflows.
Features
- EHR-native AI agents for voice and chat that handle scheduling, intake, refills, insurance, billing, and care coordination
- Omnichannel deployment across calls, SMS, web chat, and portal messaging
- Multilingual support in 20+ languages across all patient channels
- No-code visual workflow builder with full audit trails and access controls
- 148+ native healthcare integrations including Twilio, ElevenLabs, DrChrono, RingCentral, and Spruce Health
- HIPAA-compliant infrastructure with encryption at rest and in transit, signed BAAs, and SOC 2 Type II security
- AI-powered workflow automation that can be configured in minutes using plain-English descriptions