Cervana offers an on‑premise and private‑cloud voice AI voice agent designed for regulated industries that require strict data sovereignty. The platform runs entirely within the customer’s chosen jurisdiction—EU, GCC, or North America—ensuring audio, transcripts, and embeddings never leave the premises and providing auditable, zero‑exfiltration architecture. It integrates with existing knowledge bases, CRMs, and phone systems, enabling secure, compliant call handling in days rather than weeks.
Funding
Funding not disclosed
Founders
Product
Problem
Enterprises in regulated sectors cannot use standard voice AI solutions because those services route audio, transcripts, and embeddings through third‑party cloud providers, often outside the required jurisdiction, creating data‑sovereignty and compliance risks.
Solution
Cervana delivers an on‑premise or private‑cloud voice AI agent that runs entirely within the customer’s chosen region, ensuring that all call data never leaves the designated jurisdiction. The platform integrates with existing knowledge bases, CRMs, scheduling systems, and telephony infrastructure, providing auditable end‑to‑end call handling with 99.95% uptime. By deploying open‑weight speech‑to‑text, large language, and text‑to‑speech models on local hardware, Cervana eliminates reliance on external APIs and guarantees that audio, transcripts, and embeddings remain on‑premise or within the selected sovereign cloud. Compliance‑focused features such as SOC 2 Type II alignment, GDPR/DSGVO/PDPA compliance, and ISO 27001 readiness support regulated organizations in meeting audit and regulatory requirements.
Target Audience
Primary customers are regulated enterprises such as financial institutions, healthcare providers, and government agencies that require strict data residency and auditability for voice interactions.
Features
- On‑premise or private‑cloud deployment options for EU, GCC, North America, and other regions
- Zero‑exfiltration architecture: all processing (STT, LLM, TTS) runs locally with no third‑party API calls
- Integration connectors for knowledge bases, CRM, scheduling systems, and SIP telephony
- Full audit trail with call logs, transcripts, and evidence files stored on customer infrastructure
- High availability infrastructure delivering 99.95% uptime and rapid provisioning from kickoff to live calls
- Compliance certifications and alignments (SOC 2 Type II, GDPR, DSGVO, PDPA, ISO 27001 in progress)