Certificate Hero is a platform that enables insurance brokers to efficiently issue and manage Certificates of Insurance using AI-driven contract parsing and real-time data connectivity. This solution reduces the time spent on certificate processing by up to 75%, enhancing accuracy and compliance while providing clients with 24/7 access to their certificates.
Funding
$8.4M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Insurance brokers face challenges in efficiently managing and issuing Certificates of Insurance (COIs), often relying on manual processes that are time-consuming and prone to errors. These inefficiencies can lead to compliance issues, increased operational costs, and potential errors and omissions (E&O) exposure.
Solution
Certificate Hero offers a SaaS platform designed to streamline the issuance and management of Certificates of Insurance (COIs) for insurance brokers and their clients. The platform leverages AI-driven contract parsing to automatically review insurance requirements and real-time agency management system (AMS) connectivity to ensure data accuracy. By automating key processes, Certificate Hero reduces the time spent on certificate processing, enhances accuracy, and provides clients with 24/7 access to their certificates through a self-service portal. The system also identifies coverage deficiencies, offering brokers opportunities to increase client retention and drive revenue growth.
Target Audience
The primary target audience includes insurance brokers of all sizes seeking to improve the efficiency and accuracy of their certificate issuance process, as well as their clients who require 24/7 access to certificate management.
Features
- AI-driven contract parsing for automated review of insurance requirements
- Real-time AMS connectivity for accurate and up-to-date policy data
- Live ACORD form editor for building certificates directly in PDF format with built-in validation and controls
- Customizable self-service portal for insureds to self-issue certificates
- Automated identification of coverage deficiencies to support revenue growth
- Data analytics and reporting tools with integrations for Salesforce, Google Data Studio, and PowerBI
- Compliance guardrails and language/endorsement libraries to reduce errors and E&O exposure