Medical group practices face challenges in effectively monitoring patients' health metrics outside of traditional office visits, leading to potential gaps in care, increased emergency room visits, and higher hospital readmission rates, especially for patients with chronic conditions. Managing chronic conditions and ensuring continuity of care during transitions from hospitals or other care facilities can be particularly resource-intensive for healthcare providers.

Connected Care Solutions offers a suite of telehealth services, including Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and Transition Care Management (TCM), designed to extend patient care beyond the clinic. The company's remote-telehealth platform facilitates daily connections between patients and their care teams through remote monitoring devices, phone calls, and email communication. A dedicated care team reviews patient-generated health data, proactively engages patients to review care plans, and provides a 24/7 hotline to address urgent concerns, all while integrating collected data into the practice's EHR system. By outsourcing RPM, CCM, and TCM program requirements, physician-led care teams can reduce their workload, improve patient compliance, and potentially increase revenue streams.

Remote Patient Monitoring (RPM) using remote sensing devices to track vital signs such as blood pressure and glucose levels.

Chronic Care Management (CCM) for patients with two or more chronic conditions, including care plan development, phone follow-ups, and medication management.

Transition Care Management (TCM) to ensure continuity of care for patients transitioning from hospitals or other care facilities.

24/7 clinical support hotline staffed by nurses to address patient symptoms, questions, and concerns.

Technology integration with URAC-accredited health call center and SOC 2 Certification for secure data collection and integration.

Claims management support for end-to-end billing and collection services.

Integration of patient-generated health data into existing Electronic Health Record (EHR) systems.

The primary target audience includes medical group practices, physicians, and healthcare providers looking to improve patient outcomes, reduce hospital readmissions, and streamline chronic care management through remote patient monitoring and telehealth solutions.