CaterHero provides a cloud‑based platform that lets catering and lunch service providers collect customer orders online, generate kitchen and driver run‑sheets, and sync order data directly to invoicing systems. The solution includes a unified communication hub, real‑time dashboards for multi‑site delivery planning, and automated reporting to streamline operations and reduce manual errors.
Funding
Funding not disclosed
Founders
Product
Problem
Catering and lunch service providers often waste time on manual order collection, spreadsheet tracking, and duplicate invoicing, leading to errors, missed deadlines, and inefficient staff utilization.
Solution
CaterHero offers a cloud‑based platform that centralizes customer ordering, meal planning, and logistics in a single web interface. Clients can place and edit orders online up to a configurable deadline, while the system automatically generates digital and printable delivery tickets for kitchen and drivers. All communications—including email and SMS—are logged in one thread, providing a complete history of each customer interaction. Order data feed directly into invoicing workflows, creating invoices that are sent to the business’s accounting system without manual entry. Real‑time dashboards present orders in table, calendar, and route views, enabling staff to coordinate deliveries across multiple locations efficiently.
Target Audience
Primary users are catering companies and corporate lunch service providers that manage recurring meals, event catering, or multi‑site delivery operations.
Features
- Online ordering portal where customers self‑service orders, make selections, and adjust preferences (e.g., allergens) until the set deadline
- Automatic generation of digital and printable kitchen/driver run‑sheets for streamlined preparation and delivery
- Integrated communication hub that consolidates emails and SMS per customer, with automated reminder messages for deadlines, pickups, and invoices
- Real‑time order overview in tables, calendars, and route maps, supporting multi‑site operations
- Auto‑created invoices synced to external accounting software, eliminating manual billing
- Daily and weekly statistical reports on order volume, selections, and cancellations for data‑driven planning