Catchline
Catchline provides an always-on AI agent that handles calls, chats, WhatsApp, and email for sales-driven businesses, replying in seconds and qualifying leads around the clock. The agent is trained on each business's catalogue, hours, and sales process, and hands teams a prioritized brief with who to call back first. It supports multiple languages by default and flags conversations that need human intervention.
- AI Agents
- Artificial Intelligence
- Sales Technology
- Software Only
Funding
Founders
Founder details are not available yet.
Product
Problem
Businesses with high inbound volumes—especially in sectors like automotive dealerships—struggle to respond to every call, chat, WhatsApp message, and email in a timely manner. Potential customers go unanswered during peak hours or after hours, leading to missed sales opportunities and leads that slip through the cracks.
Solution
Catchline provides an always-on AI agent that handles calls, chats, WhatsApp, and email across all channels, replying within seconds and working even during weekends and after hours. The agent is trained on the business's specific catalogue, opening hours, FAQs, and sales process, allowing it to answer questions, qualify intent, and collect contact details like a real team member. It responds naturally in multiple languages without any setup, and hands the team a clean brief with who to call back first. Catchline flags conversations that need human intervention, lets team members step in, and then hands the conversation back when done. It also provides concise summaries of what happened—what the customer wanted, what was said, and what to do next—so teams don't need to replay calls or dig through chat logs.
Target Audience
Primary customers are automotive dealerships and similar sales-driven businesses with high inbound lead volumes that need 24/7 responsiveness across chat, phone, and messaging channels.
Features
- Multichannel AI agent covering calls, chat widget, WhatsApp, and email in one platform
- Business-specific training on catalogue, inventory, pricing, hours, and sales process for accurate, contextual responses
- Automatic lead qualification and classification (Hot, Warm, Cold) with urgency and buyer-profile tagging
- AI-generated call summaries and conversation transcripts with actionable next-step briefs
- Human takeover capability for hot leads or urgent requests, with seamless handoff back to the AI
- Multilingual by default—French, Dutch, English, German—with no setup or toggles required
- Email lead notifications with full conversation context delivered directly to the team's inbox
- Mobile app for lead management, multi-user dashboards, instant lead alerts, and AI-managed email (Catchline Mail) as live or in-development features