Castlight Health provides a unified healthcare navigation platform that combines a personalized digital app with live Care Guides to help members find, schedule, and receive appropriate care. Leveraging two decades of aggregated health data and machine‑learning, the solution offers tailored recommendations, cost transparency, and engagement tools that improve preventive care utilization and reduce avoidable emergency visits, delivering measurable cost savings for employers, health plans, and benefit consultants.
Funding
$3.1M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Many employees and health plan members struggle to find appropriate care, leading to missed preventive services, higher emergency visits, and rising healthcare costs. Traditional benefits communication is fragmented, making it difficult for individuals to understand and use their coverage effectively.
Solution
Castlight Health offers a unified healthcare navigation platform that combines a personalized digital app with live Care Guides to help members locate, schedule, and receive the right care at the right time. The solution leverages two decades of aggregated health data and machine‑learning algorithms to deliver tailored recommendations, cost transparency, and engagement nudges. By integrating directly with employer benefit plans, health insurers, and digital health partners, the platform consolidates benefits information and streamlines the user experience. Real‑time support from clinical experts complements the digital tools, enabling members to act on guidance digitally or receive human assistance when needed. The result is higher preventive care utilization, reduced avoidable emergency visits, and measurable medical cost savings for both employers and health plans.
Target Audience
Primary customers are large employers, health insurance plans, and benefit consulting firms seeking to improve member engagement, preventive care rates, and overall healthcare cost efficiency.
Features
- Personalized care recommendations powered by extensive historical data and machine‑learning models
- Integrated cost transparency showing out‑of‑pocket estimates for services and providers
- Live Care Guides who provide real‑time, human assistance alongside the digital app
- Seamless integration with employer benefit portals, health plan member systems, and third‑party digital health solutions
- Analytics dashboard for employers and health plans to track engagement, preventive care uptake, and cost impact
- In‑house clinical programs and partnerships with primary‑care networks to extend navigation into direct care delivery