Provides an AI-powered automation platform that integrates with over 100 tools to create custom assistants and multi-step workflows tailored to a business's unique data and processes. It streamlines tasks such as customer support triaging, RFP responses, and internal knowledge searches, reducing response times by up to 80% and saving teams hundreds of hours weekly.
Funding
$3.6M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
TGFounders
Product
Problem
Many businesses struggle to efficiently manage and leverage their internal data across various tools and platforms, leading to slow response times, duplicated efforts, and missed opportunities. Manually searching for information and completing repetitive tasks consumes valuable time and resources.
Solution
Cassidy is an AI-powered automation platform that connects to over 100 different tools, enabling businesses to build custom AI assistants and multi-step workflows tailored to their specific data and processes. The platform streamlines tasks such as customer support triaging, RFP responses, and internal knowledge searches by leveraging company knowledge to automate tasks with contextual understanding. By connecting to existing knowledge sources and integrating with various applications, Cassidy allows teams to quickly access information, automate repetitive processes, and improve overall efficiency. The platform's AI assistants can be embedded into existing tools like Slack, Teams, and email, providing users with easy access to automated workflows and information retrieval.
Target Audience
Cassidy is designed for teams across various departments, including customer support, sales, marketing, and operations, who are looking to automate tasks, improve efficiency, and leverage their internal data more effectively.
Features
- Connects to over 100 tools, including Slack, Teams, email, and various HTTP APIs.
- Allows users to build custom AI assistants tailored to their specific needs.
- Enables the creation of multi-step AI workflows to automate complex processes.
- Provides a knowledge base that transforms AI into a powerhouse for businesses, using unique data to fully automate tasks with complete contextual understanding.
- Offers a Chrome Extension that enables teams to leverage Assistants to read and respond to information anywhere on the internet.
- Supports Single Sign-On (SSO) for secure and centralized user authentication.
- Compliant with SOC 2 Type II and GDPR, ensuring adherence to user and workspace security.
- Offers row-level security and granular access control to protect against unauthorized access.