Casky is a blockchain-based platform that utilizes artificial intelligence to reward safe driving and enable users to earn income through an appreciating asset model. The platform connects insurers, vehicle manufacturers, and municipalities with drivers in real-time, enhancing customer engagement and retention while streamlining after-sales service management.
Funding
Funding not disclosed
Founders
Product
Problem
After-sales service management often lacks real-time connectivity with customers, leading to decreased engagement and retention. Garages and service centers face challenges in managing customer relationships, scheduling, and incentivizing loyalty without incurring unsustainable fees from third-party marketplaces.
Solution
Casky provides a decentralized SaaS platform that connects garages, service centers, and distributors directly with customers to streamline after-sales service and boost customer retention. The platform offers tools for real-time scheduling, guarantee tracking, and customer communication, enabling businesses to manage their after-sales processes without relying on costly intermediaries. By providing a co-branded website and API, Casky empowers businesses to create a seamless customer experience, automate workflows, and reward customer loyalty, ultimately driving revenue growth and reducing operational backlogs.
Target Audience
Casky primarily targets garages, service centers, and distributors seeking to enhance customer retention, streamline after-sales service management, and reduce reliance on third-party marketplaces.
Features
- Co-branded website creation with integrated planning and scheduling tools
- Real-time scheduling and appointment management
- Guarantee tracking via a smart IoT device that monitors engine issues and mileage
- Customer communication through a mobile app with Bluetooth connectivity
- Automated workflow for scheduling, invoicing, and customer follow-up
- 1-Click checkout for convenient and simplified transactions
- Customer loyalty program to incentivize adherence to safety guidelines
- API access for creating custom applications and integrations