Casap
Casap is an agentic AI platform that automates high-stakes, regulated financial operations such as dispute and fraud claim resolution. The platform learns an institution's workflows, deploys AI agents with human oversight, and documents every decision for auditability, helping banks and credit unions resolve claims in as few as 8 days with 51% fewer losses.
- Financial Technology
- AI Agents
- Artificial Intelligence
- Software Only
Funding
Raised to date
$90MRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
across 3 rounds
+5$56M · Series B
Announced Oct 2026 · from article date
Disclosed cumulative: $89.5M
Founders
Founder details are not available yet.
Product
Problem
Financial institutions face significant operational challenges in resolving disputes and fraud claims, a process that is often slow, labor-intensive, and prone to losses. The complexity of high-stakes, regulated work makes it difficult to improve efficiency without sacrificing control or compliance.
Solution
Casap is an agentic AI platform designed to tackle the hardest work in financial services by bringing AI agents and deep financial services expertise together. The platform learns how each institution works, identifies areas for improvement, and deploys AI to operate on the institution's terms. Casap generates predictive win scores that guide case handling while maintaining human oversight for complex decisions, ensuring every action is accounted for. The platform tailors best-in-class agentic workflows to each institution's policies and priorities, recommending better ways to operate so teams can deliver outcomes that were previously out of reach.
Target Audience
Primary customers are financial institutions, including banks, credit unions, and other regulated financial services providers, that need to improve operational efficiency in dispute resolution and fraud claims while maintaining compliance and control.
Features
- Agentic AI workflows specifically designed for high-stakes, regulated financial operations
- Predictive win scores that guide case handling and decision-making
- Human oversight and full accountability for every AI-driven decision and action
- Customizable workflows tailored to each institution's policies and priorities
- Deep financial services expertise embedded in the platform's design
- Proven results: 8 days to resolve dispute and fraud claims, 4-5x improvement, and 51% fewer losses
- Integrates with core banking systems including FIS, Fiserv, Jack Henry, Q2, and Mastercard via API or file upload
- Configurable autonomy levels (Autopilot vs. Copilot) with governance and audit trails for regulators