Carpanion
Carpanion is a cloud-based garage management platform that centralizes all service jobs on a visual workflow board, letting staff and customers track each vehicle from booking to pickup. The system consolidates service details, parts, labor, inspection results, and payment processing on a single job page, and includes scheduling, calendar, and integration tools to streamline shop operations and improve communication.
- Automotive Technology
- Software Only
Funding
Founders
Founder details are not available yet.
Product
Problem
Auto repair shops often juggle disconnected tools for scheduling, job tracking, inspections, invoicing, and customer communication, leading to fragmented workflows and unclear job status. This fragmentation makes it difficult for staff to coordinate across bays and for customers to stay informed about their vehicle's progress, resulting in inefficiencies and communication gaps.
Solution
Carpanion provides a cloud-based garage management platform that centralizes all service jobs on a visual workflow board, letting staff and customers track each vehicle from booking to pickup. The system consolidates service details, parts, labor, inspection results, and payment processing on a single job page, and includes scheduling, calendar, and integration tools to streamline shop operations and improve communication. The platform includes a five-stage workflow board (Booked, Diagnosing, Awaiting approval, In progress, Ready) with color-coded inspection findings and parts holds. Carpanion also offers a mobile companion with VIN scanning and photo capture, plus tools for messaging, marketing, Google Business management, and website CMS.
Target Audience
Primary customers are independent auto repair shops and small-to-mid-sized garage operators who need an all-in-one platform to manage daily operations, from scheduling and inspections to invoicing and customer communication.
Features
- Visual workflow board with five clear stages from Booked to Ready, with parts holds and pending approvals highlighted
- Single job page consolidating services, parts, labor, inspection results, tech notes, and balance owing
- Color-coded inspection findings with digital checklists, photo capture, and custom templates
- Scheduling and calendar with multi-step jobs, saved templates, and technician slot management
- 2-way SMS/email messaging, bulk messaging, and promotions for customer communication
- Google Business integration for reviews, profile management, and reputation monitoring
- Inventory tracking with stock levels, suppliers, movements, and invoice reader
- Mobile Companion app with VIN scanner, photo capture, doc scanning, and clipboard functionality
- Estimates and invoicing with approval flow, payment processing, and text invoice capability
- Website & CMS tools including blog, product listings, media, and mailing lists