About CarNow

CarNow is a digital retailing platform that utilizes messaging tools to enhance customer engagement and streamline the automotive sales process. By generating high-converting leads, it addresses the challenge of connecting dealers with consumers in a rapidly evolving online shopping environment.

```xml <problem> Automotive dealerships face challenges in engaging online shoppers and converting them into high-quality leads due to a lack of personalized and streamlined digital experiences. Potential customers often abandon the online shopping process due to a lack of transparent pricing, trade-in valuations, and financing options. This results in lost sales opportunities and increased customer acquisition costs for dealerships. </problem> <solution> CarNow provides a suite of digital retailing tools designed to enhance customer engagement and streamline the car-buying process, from initial online browsing to in-store closing. The platform enables dealerships to offer transparent pricing, trade-in valuations, and personalized payment options directly on their website, creating a seamless and informative online shopping experience. By integrating chat, digital retail, and showroom solutions, CarNow helps dealerships connect with customers at every stage of the buying journey, increasing lead conversion rates and driving sales. The platform's features facilitate a smooth transition from online interactions to in-store visits, ensuring a consistent and efficient customer experience. </solution> <features> - **Digital Retail:** Provides online visitors with clear pricing, trade-in values, and payment details. - **Chat & Messaging:** Converts website visitors into leads through personalized engagement. - **Showroom Dealmaker:** Seamlessly connects the online and in-store experience, expediting the time to sale. - **Conversion+:** Offers a toolkit for independent automotive dealers, including a pricing calculator, appointment scheduler, and pre-qualification tools. - **CreditApp:** Facilitates online credit applications. - **Multi-lender comparison:** Enables comparison of financing options from multiple lenders. - **F&I Integration:** Integrates finance and insurance options into the digital retail session. - **Trade-in Tool:** Facilitates online trade-in valuations. </features> <target_audience> CarNow primarily targets automotive dealerships, both franchised and independent, seeking to improve their online lead generation, enhance customer engagement, and streamline the car-buying process. </target_audience> ```

What does CarNow do?

Where is CarNow located?

CarNow is based in Raleigh, United States.

When was CarNow founded?

CarNow was founded in 2014.

How much funding has CarNow raised?

CarNow has raised 40000000.

Location

Raleigh, United States

Founded

2014

Funding

40000000

Employees

222 employees

Major Investors

Runway Growth Capital

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CarNow

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Executive Summary

carnow.com 10K+

Crunchbase

Founded 2014 – Raleigh, United States

Funding

Estimated Funding

$20M+

Major Investors

Runway Growth Capital

Team (100+)

No team information available.

Company Description

Problem

Automotive dealerships face challenges in engaging online shoppers and converting them into high-quality leads due to a lack of personalized and streamlined digital experiences. Potential customers often abandon the online shopping process due to a lack of transparent pricing, trade-in valuations, and financing options. This results in lost sales opportunities and increased customer acquisition costs for dealerships.

Solution

CarNow provides a suite of digital retailing tools designed to enhance customer engagement and streamline the car-buying process, from initial online browsing to in-store closing. The platform enables dealerships to offer transparent pricing, trade-in valuations, and personalized payment options directly on their website, creating a seamless and informative online shopping experience. By integrating chat, digital retail, and showroom solutions, CarNow helps dealerships connect with customers at every stage of the buying journey, increasing lead conversion rates and driving sales. The platform's features facilitate a smooth transition from online interactions to in-store visits, ensuring a consistent and efficient customer experience.

Features

Digital Retail: Provides online visitors with clear pricing, trade-in values, and payment details.

Chat & Messaging: Converts website visitors into leads through personalized engagement.

Showroom Dealmaker: Seamlessly connects the online and in-store experience, expediting the time to sale.

Conversion+: Offers a toolkit for independent automotive dealers, including a pricing calculator, appointment scheduler, and pre-qualification tools.

CreditApp: Facilitates online credit applications.

Multi-lender comparison: Enables comparison of financing options from multiple lenders.

F&I Integration: Integrates finance and insurance options into the digital retail session.

Trade-in Tool: Facilitates online trade-in valuations.

Target Audience

CarNow primarily targets automotive dealerships, both franchised and independent, seeking to improve their online lead generation, enhance customer engagement, and streamline the car-buying process.