Carevo
Carevo operates a two-sided marketplace that matches Australian families seeking disability, aged care, or veteran support with providers and independent workers who have current availability. Families submit their suburb and care needs for free, and Carevo notifies relevant providers, reporting a median response time of 4 minutes for a provider to accept an enquiry. The platform covers 60+ conditions and supports NDIS, Home Care Packages, CHSP, DVA, and private funding pathways.
- Commerce & Shopping
- Healthcare Technology
- Software Only
Funding
Founders
Founder details are not available yet.
Product
Problem
Families seeking disability, aged care, or veteran support often struggle to find providers with current availability, leading to repeated rejections and long delays in securing care. The fragmented nature of the care sector means capacity exists but is difficult to locate at the moment it is needed, particularly for those with complex or specific needs.
Solution
Carevo operates a two-sided marketplace that matches families with support providers and independent workers across Australia. Families submit their suburb and care requirements through a free matching service, and Carevo notifies relevant providers who can accept the request. The platform covers a broad range of conditions and services, from personal care and therapy to transport and home modifications, and supports multiple funding pathways including NDIS, Home Care Packages, CHSP, DVA, and private funding. Providers manage their profiles through a dashboard, and independent workers can list directly for self-managed or plan-managed participants. The platform reports a median response time of 4 minutes for a provider to accept an enquiry, with 69% of connections accepted within 1 hour.
Target Audience
Primary users are Australian families and individuals seeking disability, aged care, or veteran-funded support services, as well as NDIS participants, older Australians, and self-managed or plan-managed participants looking to hire independent workers directly.
Features
- Free matching service that connects families with multiple relevant providers simultaneously based on suburb and service type
- Directory of 35,000+ provider listings and 438+ independent workers with self-reported credentials, including NDIS Worker Screening Checks, police checks, and first aid certification
- Condition-specific service pages covering 60+ conditions across cognitive decline, mobility, psychosocial, sensory, chronic, and neuro-rehab categories
- Multilingual support for 17 languages including Mandarin, Arabic, Vietnamese, Cantonese, and Auslan
- Provider ranking methodology based on service match, distance, response activity, and connection velocity, recalculated daily
- Transparent platform metrics published publicly, including active providers, connection counts, and median response times
- Provider subscription model with no commission, per-connection fee, or paid ranking positions