Care Solace is a platform that streamlines access to mental health care by instantly matching individuals with verified providers, substance‑use treatment programs, and social services tailored to their needs. It aggregates over 700,000 vetted clinicians—including Medicaid agencies, private practices, and telehealth options—allowing communities to reduce navigation friction and freeing more than a million hours of staff time. The service aims to improve equitable care for the 31 million people it currently supports.
Funding
Funding not disclosed
Founders
Product
Problem
Individuals seeking mental health, substance‑use treatment, or social services often face fragmented provider information and complex referral processes, leading to delays or failure to secure care.
Solution
Care Solace aggregates a nationwide network of over 700,000 verified mental health providers, Medicaid agencies, private practices, and telehealth options into a searchable platform. The service matches individuals and community programs to providers that meet their specific clinical and insurance needs, automating referral workflows and reducing administrative effort for mental‑health staff. By operating 24/7/365, the platform enables continuous access to up‑to‑date provider data, helping organizations expand equitable care access while reclaiming staff time for direct service delivery.
Target Audience
Primary customers are community mental‑health agencies, school districts, and public health organizations that manage large referral volumes and need efficient access to a broad provider network.
Features
- Centralized database of 700K+ verified mental health, substance‑use, and social service providers across the United States
- Automated matching algorithm that aligns client needs, eligibility, and location with appropriate providers
- Integrated referral management tools that streamline intake, scheduling, and follow‑up communication
- Real‑time provider availability and telehealth options to reduce wait times
- 24/7/365 platform access for staff and community members, supporting continuous care coordination
- Reporting dashboard that tracks referral volume, time saved, and access equity metrics