CareSignal provides real-time patient monitoring through standardized SMS text messages and IVR phone calls, enabling healthcare providers to collect patient-reported outcomes and prioritize outreach to at-risk individuals. This technology leads to measurable improvements, including a 59% reduction in heart failure emergency department visits and a 75% engagement rate among members over six months.
Funding
Funding not disclosed
Founders
Product
Problem
Healthcare providers often struggle to efficiently monitor patients with chronic conditions between office visits, leading to delayed intervention and increased emergency department utilization. Traditional remote patient monitoring solutions can be expensive and require patients to use specialized devices, limiting accessibility and adherence.
Solution
CareSignal offers a scalable remote patient monitoring platform that uses automated SMS text messages and IVR phone calls to collect patient-reported outcomes. The platform enables healthcare providers to proactively identify at-risk individuals, prioritize outreach, and intervene before conditions worsen. By leveraging familiar communication channels, CareSignal improves patient engagement and adherence while reducing the burden on clinical staff. The solution provides real-time insights into patient health, allowing for timely adjustments to care plans and improved outcomes.
Target Audience
The primary target audience includes healthcare providers, payers, and self-insured employers seeking to improve population health metrics, reduce hospital readmissions, and enhance patient engagement in chronic disease management.
Features
- Automated SMS and IVR-based patient engagement for remote monitoring
- Condition-specific CareSignal programs for chronic diseases such as heart failure, COPD, and diabetes
- Real-time risk stratification based on patient-reported outcomes
- Inbound alerts to prioritize outreach to patients with worsening symptoms
- Integration with existing EHR systems for seamless data exchange
- Customizable questionnaires and monitoring protocols
- Analytics dashboard to track patient engagement and outcomes