CarePoint365 is a UK care management and workforce automation platform built on Microsoft Power Platform with agentic AI. It unifies HR, rostering, time and attendance, recruitment, CRM, care planning, and property maintenance into one connected system for residential, supported living, and domiciliary care providers. The workforce package starts at £175 per location per month, with recruitment available from £100 per month.
Funding
Funding not disclosed
Founders
Product
Problem
UK care providers often rely on disconnected spreadsheets and manual processes to manage HR, rostering, compliance, and care planning. This fragmented approach increases administrative workload, creates data duplication, and makes it difficult to maintain oversight of staffing, documentation, and regulatory compliance across multiple locations.
Solution
CarePoint365 provides a unified care management and workforce automation platform built on Microsoft Power Platform with agentic AI capabilities. The platform integrates HR, rostering, time and attendance, recruitment and applicant tracking, CRM, care planning, and property maintenance into a single connected system with one central data layer. This enables efficient data sharing across all modules, eliminating duplicate data entry and manual workarounds. The system includes AI-assisted features for recruitment, document verification, and process automation, while supporting customisable workflows that mirror each provider's unique processes. Managers gain comprehensive oversight of staffing, documentation, and compliance without increasing administrative burden.
Target Audience
Primary customers are UK care providers including residential care homes, supported living services, learning disability services, complex care providers, and domiciliary care agencies that need integrated workforce management and care planning tools.
Features
- Unified platform combining HR, rostering, time and attendance, recruitment, CRM, care planning, and property maintenance on one Microsoft Power Platform data layer
- Agentic AI built in for automating unique processes, including AI-assisted job applications and document verification
- Drag-and-drop rota builder with staff rota app, timesheet and payroll preparation, and absence management
- Rolling compliance tracking with expiry alerts for DBS, Right to Work, references, and sponsored worker status
- Recruitment module with vacancy publishing to job boards, interview scheduling via Outlook and Teams, and offers gated on completed checks
- Candidate portal with AI-assisted document verification and dashboards scoped by home, branch, or region
- Hired candidates flow directly into the HR module with no re-keying required