CareNgen offers an enterprise workforce‑infrastructure platform that helps employers identify, measure, and mitigate the hidden costs of employee eldercare responsibilities. By providing guided navigation and decision‑support tools, the solution reduces productivity loss, absenteeism, attrition, and healthcare expenses—saving an average of $4,680 per employee per year, or roughly $23.4 million for a 5,000‑person organization.
Funding
Funding not disclosed
Founders
Product
Problem
Employers face hidden costs from employees who are caring for aging parents, including reduced productivity, increased absenteeism, higher attrition, and elevated healthcare utilization. These impacts are often invisible in standard workforce metrics, making it difficult for organizations to address the issue.
Solution
CareNgen offers an AI‑powered eldercare navigation and decision‑support platform designed for enterprise HR teams. The platform guides caregiving employees through a structured assessment, generates personalized care plans, recommends vetted local providers, and facilitates family coordination. By delivering clear, actionable steps, it reduces the time employees spend on care coordination and decision making, thereby improving on‑the‑job productivity and lowering absenteeism. Employers receive aggregated, anonymized analytics that quantify program impact and support ROI reporting. The solution is scalable across the entire workforce, providing equitable access without the high per‑user cost of concierge services.
Target Audience
Primary customers are HR, total rewards, and benefits leaders at mid‑size to large enterprises (500+ employees) seeking to mitigate caregiving‑related workforce costs and improve employee retention.
Features
- Guided intake that maps the employee’s caregiving situation and identifies immediate decision points
- Automated, personalized care plans with prioritized next steps based on the employee’s circumstances
- Provider matching engine that surfaces vetted, location‑specific eldercare services
- Family collaboration workspace to align tasks, schedules, and documentation among multiple caregivers
- Continuous navigation updates as the care situation evolves, ensuring timely guidance
- Employer dashboard with anonymized, aggregated metrics on productivity loss, absenteeism, and program utilization
- Minimal implementation effort (4–6 hours of HR time) with ready‑to‑use communication templates and training materials