CareMessage provides a patient engagement platform that utilizes interactive voice and text messaging to deliver timely healthcare information and reminders to underserved populations. By enabling safety-net organizations to enhance communication and improve access to care, CareMessage directly addresses the barriers faced by over 7 million patients in achieving equitable health outcomes.
Funding
$19.4M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
GOTDFounders
Product
Problem
Safety-net organizations face challenges in effectively communicating with and engaging underserved patient populations, leading to barriers in access to care, poor clinical outcomes, and unaddressed social drivers of health. Traditional communication methods often fail to reach these patients, hindering efforts to improve health equity.
Solution
CareMessage offers a patient engagement platform designed to improve health equity by enabling safety-net organizations to communicate with patients through interactive text and voice messaging. The platform facilitates end-to-end lifecycle messaging to increase patient access to care, data-powered patient segmentation and precision engagement to improve clinical outcomes, and flexible solutions to scale screening and support for non-healthcare needs. By integrating with existing systems and EHRs, CareMessage streamlines data flow and enables personalized conversations, ensuring patients receive the right information at the right time. The platform's AI-backed capabilities reduce staff effort by automating engagement and supporting human-driven decision-making, ultimately scaling operational effectiveness.
Target Audience
The primary customers are safety-net organizations, including Federally Qualified Health Centers (FQHCs), free and charitable clinics, Tribal Health Organizations, and Primary Care Associations & Networks, committed to advancing health equity.
Features
- Interactive text and voice messaging for patient communication
- End-to-end lifecycle messaging to increase patient access to care
- Data-powered patient segmentation for precision engagement
- AI-backed platform for personalized conversations and reduced staff effort
- Integration with existing systems and EHRs (HL7, FHIR, API, SFTP)
- Support for outreach messaging in 61 languages
- Automated Gaps-in-Care Journeys