CareMaster provides a cloud-based software platform for NDIS and aged care providers, facilitating real-time scheduling, rostering, and compliance management through dedicated apps for support workers and participants. The solution addresses inefficiencies in service delivery and administrative processes, enabling providers to streamline operations, enhance communication, and ensure regulatory adherence.
Funding
Funding not disclosed
Founders
Product
Problem
NDIS and aged care providers face challenges in efficiently managing complex scheduling, rostering, and compliance requirements, often relying on disparate systems and manual processes. This can lead to errors, communication breakdowns, and difficulties in maintaining regulatory adherence.
Solution
CareMaster offers a cloud-based software ecosystem designed to streamline operations for NDIS and aged care providers, connecting administrators, support workers, and participants through dedicated web and mobile applications. The platform facilitates real-time scheduling and rostering using smart filters and alerts, automates invoicing and payroll processes with seamless integration to accounting software, and ensures comprehensive incident management and document control. CareMaster's solution enhances communication, reduces administrative burdens, and supports regulatory compliance, enabling providers to deliver enhanced care and improve overall efficiency. The system incorporates advanced features such as AI-powered roster optimization and provides a centralized system for managing client information, support plans, and progress tracking.
Target Audience
CareMaster is designed for NDIS and aged care providers of all sizes, including support coordinators, human resources, payroll & accounting, and allied health services management.
Features
- Online cloud-based administrator software for full control over scheduling, rostering, incident reporting, and compliance.
- Support Worker Management App for managing availability, participant interactions, and timesheets.
- Participant Management App for requesting care and managing personal details, budgets, and support calendars.
- AI Roster Optimizer for intelligent staff allocation.
- NDIS price guide integration for streamlined financial management.
- Automated invoicing and payroll with integration to Xero, MYOB, and Quickbooks.
- Incident management and document control.
- ISO 27001 Information Security accreditation with encrypted data transfers and two-factor authentication.
- Reporting dashboard for financial, service, and staff data insights.
- GPS tracking capabilities.