CareConnect is an AI-powered workforce optimization platform designed for home healthcare agencies, focusing on recruitment, engagement, and retention of caregivers. By streamlining workflows and enhancing communication, CareConnect reduces caregiver acquisition costs by over 50% and decreases turnover rates by up to 25%.
Funding
Funding not disclosed
Founders
Product
Problem
Home healthcare agencies face challenges in caregiver recruitment, engagement, and retention, leading to increased acquisition costs and high turnover rates. Inefficient workflows, communication gaps, and difficulties in tracking applicants further exacerbate these issues. Agencies also struggle with unfilled shifts, rising overtime costs, and maintaining compliance with training requirements.
Solution
CareConnect offers an AI-powered workforce optimization platform designed to streamline operations for home healthcare agencies. The platform, ShiftMatch.AI, provides tools to manage the entire caregiver lifecycle, from recruitment to retention. By automating manual processes, integrating with existing EMR, EVV, and AMS platforms through HL7 FHIR-compliant APIs, and enabling real-time communication, CareConnect aims to reduce caregiver acquisition costs, decrease turnover, and improve overall efficiency. The platform includes features for applicant tracking, shift management, eLearning, and occupational health integration, all accessible through a unified interface.
Target Audience
The primary target audience includes home care and post-acute care organizations, specifically those seeking to improve caregiver recruitment, engagement, and retention while reducing costs and streamlining workflows.
Features
- Applicant Tracking System (ATS) specifically designed for home-based care with AI-powered features and predictive analytics
- Recruitment Process Outsourcing (RPO) services to streamline caregiver recruiting and reduce acquisition costs
- Caregiver Choice feature that empowers caregivers to request open shifts and build their own schedules
- Scheduling Outsourcing services to provide effective scheduling resources and reduce cost penalties
- eLearning platform with multilingual training content and predictive analytics to flag at-risk caregivers
- Integrated Occupational Health module connecting agencies to a network of clinics for seamless appointment scheduling and tracking
- Public HL7 FHIR-compliant APIs for integration with existing EMR, EVV, and AMS platforms